# Tempo and Mimir Read and Write Failures

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 2h 42m
- started 2026-09-03 22:13 UTC
- AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion, AWS US West - prod-us-west-0: Querying +1
- us, us-west-0
- id: DWN-d117d68baf
- Official page: https://stspg.io/kw7xrpjrg134

## Updates from Grafana Cloud
### 2026-09-03 22:13 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-09-03 22:31 UTC: identified
Cluster Metrics are healthy for the last 15 minutes

### 2026-09-03 22:48 UTC: monitoring
Tempo recovered.

### 2026-09-04 00:55 UTC: resolved
This incident has been resolved.

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