# Silences not Working as Expected

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 59m
- started 2026-06-05 14:02 UTC
- AWS Australia - prod-au-southeast-1: Alertmanager, AWS Brazil - prod-sa-east-1: Alertmanager, AWS Canada - prod-ca-east-0: Alertmanager +15
- ap-south-0, ap-southeast-0, ap-southeast-1, apac
- id: DWN-d5a9a7815e
- Official page: https://stspg.io/lhfsxp9d1z0f

## Updates from Grafana Cloud
### 2026-06-05 14:02 UTC: identified
We have identified an issue causing Silences to not work as expected in the Cloud (Mimir) Alertmanager. Grafana Alertmanager is working ok, this is only affecting Data source-managed alerts.

### 2026-06-05 15:01 UTC: resolved
This incident has been resolved.

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