# Errors creating new Slack integration for Grafana IRM

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 46m
- started 2026-07-24 09:17 UTC
- Incident Management and Response (IRM)
- id: DWN-d5ffe36cfc
- Official page: https://stspg.io/w78r22dh774l

## Updates from Grafana Cloud
### 2026-07-24 09:17 UTC: investigating
We are investigating a possible error creating Slack integrations. Will update the status soon.

### 2026-07-24 09:49 UTC: identified
We have identified the root cause of the problem, and we are working on a fix

### 2026-07-24 10:12 UTC: identified
We have verified the fix, and we are starting to roll it out

### 2026-07-24 14:03 UTC: resolved
This incident has been resolved.

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