# Issues with Geomap Tiles

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 4h 36m
- started 2026-09-08 18:05 UTC
- AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +30
- ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
- id: DWN-d7e934c4b0
- Official page: https://stspg.io/lr44wpz3m0tz

## Updates from Grafana Cloud
### 2026-09-08 18:05 UTC: identified
Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix.
As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately.
Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure the URL as: https://tiles.openfreemap.org/styles/dark This option also renders without the watermark, does not require an API key, and provides a visual style similar to the dark CARTO basemap.

### 2026-09-08 22:41 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).