# Kubernetes Observability Billing & Usage Incorrect

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 16h 39m
- started 2026-09-22 21:27 UTC
- Cost Management and Billing
- id: DWN-ee2c517418
- Official page: https://stspg.io/4ntjl2yr75n4

## Updates from Grafana Cloud
### 2026-09-22 21:27 UTC: investigating
Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.

### 2026-09-22 23:10 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-23 14:06 UTC: resolved
This incident has been resolved.

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