# Grafana Loki Log Query Issues

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 56m
- started 2026-05-29 09:03 UTC
- AWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 +13
- ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
- id: DWN-f991670766
- Official page: https://stspg.io/knrj7fy0rgn9

## Updates from Grafana Cloud
### 2026-05-29 09:03 UTC: investigating
We’re currently investigating an issue affecting Loki queries in Grafana. We have had reports from customers showing the logs are not loading or showing missing logs. Our team is actively working to identify the cause. Thank you for your patience.

### 2026-05-29 10:28 UTC: monitoring
We have identified the cause of this incident and a fix has been applied. Normal functions are returning. We are currently monitoring the recovery process.

### 2026-05-29 10:59 UTC: resolved
This incident has been resolved.

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