# Cloud Logs read path outage on eu-west-2

- Provider: [Grafana Cloud](https://down.guide/grafana-cloud)
- Level: confirmed
- Impact: Major outage
- lasted 0m
- started 2026-08-18 22:53 UTC
- eu, eu-west-2
- id: DWN-fc327d0a88
- Official page: https://stspg.io/1g4dpsdmf2cf

## Updates from Grafana Cloud
### 2026-08-18 22:00 UTC: resolved
We observed an issue which impacted the following service: reads of Cloud Logs in the eu-west-2 region. 
Affected services would include Explore, dashboards, alert evaluation when querying Logs.
The time of impact lasted from approximately 22h15 and 22h23 UTC, on loki-prod-012. This incident has since been resolved.

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