# IRM Degraded Performance

- Provider: [Grafana IRM](https://down.guide/grafana-oncall)
- Level: confirmed
- Impact: Degraded
- lasted 9h 45m
- started 2026-06-08 10:45 UTC
- GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API
- eu, eu-west-0, us, us-central-0
- id: DWN-e04a04ebae
- Official page: https://stspg.io/lcgp06rczn3m

## Updates from Grafana IRM
### 2026-06-08 10:45 UTC: investigating
We are experiencing access issues in IRM as there are elevated 500 API responses in prod-us-central-0.

### 2026-06-08 10:47 UTC: investigating
We are continuing to investigate this issue.

### 2026-06-08 11:15 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-06-08 12:26 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-06-08 13:14 UTC: identified
The degraded performance is about labels, and we have seen this degradation in more regions.

### 2026-06-08 15:21 UTC: identified
We are continuing to work on a fix for this. To further clarify, this issue is not about accessing IRM or alert ingestion/notification/delivery, but rather with handling labels.

### 2026-06-08 17:11 UTC: monitoring
We've released a fix to the IRM app that should restore service for affected customers with issues related to labels. Thanks for your patience while investigating. We're continuing to monitor as we confirm the resolution in place.

### 2026-06-08 20:30 UTC: resolved
This incident has been resolved.

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