# Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/

- Provider: [Grammarly](https://down.guide/grammarly)
- Level: confirmed
- Impact: Major outage
- lasted 11m
- started 2026-01-20 21:57 UTC
- Grammarly Editor
- id: DWN-38ab558ff0
- Official page: https://stspg.io/qvlsbk2zjqcy

## Updates from Grammarly
### 2026-01-20 21:57 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-01-20 22:08 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).