Some Grammarly users might experience issues accessing Grammarly in Google Docs when using Firefox and Safari browsers

What to do

• Check whether you use Grammarly Grammarly's Browser Extension. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1d 14h it lasted.

  Anything that failed between 2025-08-03 17:47 UTC and 2025-08-05 08:27 UTC may need a replay.

• Subscribe to Grammarly's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=grammarly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grammarly 6

1. investigatingAug 3, 2025, 5:47 PM UTC

   We are investigating reports of issues with accessing Grammarly in Google Docs when using the Firefox browser. We apologize for any inconvenience and will provide updates as they become available. In the meantime, please use any other browser to access Grammarly in Google Docs.

   provider

2. investigatingAug 3, 2025, 6:09 PM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedAug 4, 2025, 9:29 AM UTC

   The issue has been identified, and the team is actively working on a solution. We appreciate your patience!

   provider

4. identifiedAug 4, 2025, 10:11 AM UTC

   We’ve identified that this issue also affects users on the Safari browser. Thank you for your continued patience as we work to resolve it.

   provider

5. identifiedAug 4, 2025, 10:50 PM UTC

   A new Safari version containing a fix has been published. While this should resolve the issue for most users, some may still experience difficulties. We’re actively monitoring the situation and will provide further updates as needed.

   provider

6. resolvedAug 5, 2025, 8:27 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.