# Some Grammarly users might experience issues accessing Grammarly in Google Docs when using Firefox and Safari browsers

- Provider: [Grammarly](https://down.guide/grammarly)
- Level: confirmed
- Impact: Partial outage
- lasted 1d 14h
- started 2025-08-03 17:47 UTC
- Grammarly's Browser Extension
- id: DWN-545a102547
- Official page: https://stspg.io/tyl2x2zn2r8b

## Updates from Grammarly
### 2025-08-03 17:47 UTC: investigating
We are investigating reports of issues with accessing Grammarly in Google Docs when using the Firefox browser. We apologize for any inconvenience and will provide updates as they become available. In the meantime, please use any other browser to access Grammarly in Google Docs.

### 2025-08-03 18:09 UTC: investigating
We are continuing to investigate this issue.

### 2025-08-04 09:29 UTC: identified
The issue has been identified, and the team is actively working on a solution. We appreciate your patience!

### 2025-08-04 10:11 UTC: identified
We’ve identified that this issue also affects users on the Safari browser. Thank you for your continued patience as we work to resolve it.

### 2025-08-04 22:50 UTC: identified
A new Safari version containing a fix has been published. While this should resolve the issue for most users, some may still experience difficulties. We’re actively monitoring the situation and will provide further updates as needed.

### 2025-08-05 08:27 UTC: resolved
This incident has been resolved.

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