# Issues with writing suggestions and generative AI

- Provider: [Grammarly](https://down.guide/grammarly)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 38m
- started 2025-02-19 17:17 UTC
- Grammarly for Windows, Grammarly for Mac, Grammarly's Browser Extension +1
- id: DWN-600a204432
- Official page: https://stspg.io/36w605x6brn0

## Updates from Grammarly
### 2025-02-19 17:17 UTC: investigating
Some of our writing suggestions and generative AI features may not be available. We’re working to identify the cause and will provide an update as soon as we can.

### 2025-02-19 17:28 UTC: identified
The issue has been identified, and our engineers are working on a fix.

### 2025-02-19 17:55 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-02-19 18:34 UTC: monitoring
A fix has been implemented. Our team is monitoring the results, and we will provide an update shortly.

### 2025-02-19 18:55 UTC: resolved
This incident has been resolved.

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