# Service interruption: Issues with writing suggestions

- Provider: [Grammarly](https://down.guide/grammarly)
- Level: confirmed
- Impact: Degraded
- lasted 9h 33m
- started 2025-10-20 13:59 UTC
- Grammarly for Windows, Grammarly for Mac, Grammarly Editor +10
- id: DWN-769ce6663d
- Official page: https://stspg.io/gd6ffy6vlkl8

## Updates from Grammarly
### 2025-10-20 13:59 UTC: identified
We're experiencing a service interruption that may affect our writing suggestions or other features. The issue has been identified, and we're working on a fix. Some users might already see improvements, while others might still experience issues accessing the suggestions or notice that suggestions work intermittently. Thanks for your patience.

### 2025-10-20 15:49 UTC: identified
We're continuing to work on this issue. Updates will be provided as soon as they become available. Thanks for your patience!

### 2025-10-20 18:56 UTC: identified
We're still working on a solution for this issue. Most users should be able to log in to your Grammarly account and access our product offerings. Some users might experience issues with Grammarly's writing suggestions. We will provide another update shortly.

### 2025-10-20 21:48 UTC: identified
We are still actively working to fully resolve this issue. We appreciate your continued patience and will share another update as soon as more information becomes available.

### 2025-10-20 23:32 UTC: resolved
This incident has been resolved.

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