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Grammarly

Generative AI assistance is not available in Grammarly for Windows

Degraded Lasted 4h 20m · started · Grammarly's page

Level
confirmed
Worst impact
Degraded
Components
Grammarly for Windows, Generative AI assistance
Regions
us
Down Index
25of 100

What to do

  • Check whether you use Grammarly Grammarly for Windows, Generative AI assistance in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 20m it lasted.

    Anything that failed between 2025-10-09 09:56 UTC and 2025-10-09 14:16 UTC may need a replay.
  • Subscribe to Grammarly's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grammarly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grammarly 5

  1. investigating

    We’re investigating reports that generative AI is unavailable when using Grammarly for Windows, and we’ll provide an update soon. In the meantime, you’re welcome to use generative AI features at app.grammarly.com.

    provider

  2. identified

    The issue has been identified, and we are working on a fix. We apologize for the inconvenience and appreciate your patience.

    provider

  3. identified

    The fix is being implemented. We appreciate your patience as we work on this.

    provider

  4. monitoring

    The new Grammarly for Windows version is now available to everyone. The update will happen automatically, which should resolve the issue. If you continue to experience problems, please reinstall Grammarly for Windows by following these steps: https://support.grammarly.com/hc/en-us/articles/4403747415821

    provider

  5. resolved

    This incident has beed resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7d4511f65e

Is Grammarly still down?

No, this incident was resolved 2025-10-09 14:16 UTC. For Grammarly's live state, see https://down.guide/grammarly.

How long did it last?

4h 20m, from 2025-10-09 09:56 UTC to 2025-10-09 14:16 UTC, by the times Grammarly posted.

What was affected?

Grammarly named Grammarly for Windows, Generative AI assistance in us.

What caused it?

Grammarly hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grammarly's official status page, https://status.grammarly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.