# Document Creation, Upload, and Opening Failing in Grammarly Editor

- Provider: [Grammarly](https://down.guide/grammarly)
- Level: confirmed
- Impact: Degraded
- lasted 3h 55m
- started 2026-04-10 18:42 UTC
- Grammarly Editor
- id: DWN-97f6ff62a3
- Official page: https://stspg.io/ybs4gh04b8q2

## Updates from Grammarly
### 2026-04-10 18:42 UTC: investigating
We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.

### 2026-04-10 19:47 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-10 21:10 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-10 22:36 UTC: resolved
This incident has been resolved.

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