# Generative AI assistance is not available

- Provider: [Grammarly](https://down.guide/grammarly)
- Level: confirmed
- Impact: Degraded
- lasted 2h 22m
- started 2025-02-01 21:22 UTC
- Generative AI assistance
- id: DWN-d57ce2ca8f
- Official page: https://stspg.io/q8v31fb2cn6p

## Updates from Grammarly
### 2025-02-01 21:22 UTC: investigating
We’re investigating reports that generative AI is unavailable when using Grammarly Editor, Grammarly for Windows and Mac, and Grammarly browser extension, and we’ll provide an update soon.

### 2025-02-01 22:37 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-02-01 23:44 UTC: resolved
This incident has been resolved.

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