# Service interruption affecting Grammarly

- Provider: [Grammarly](https://down.guide/grammarly)
- Level: confirmed
- Impact: Major outage
- lasted 2h 7m
- started 2025-05-05 16:49 UTC
- Grammarly for Windows, Grammarly for Mac, Grammarly Editor +11
- us
- id: DWN-f50dc5d6b3
- Official page: https://stspg.io/nr14z8lp7kcx

## Updates from Grammarly
### 2025-05-05 16:49 UTC: investigating
We’re currently working through a service interruption. Some users, including Grammarly Enterprise customers, may not see Grammarly suggestions or see “Something went wrong."

### 2025-05-05 17:47 UTC: investigating
Grammarly is also experiencing a service interruption that is preventing us from processing payments. We are working to find a solution as quickly as possible and will keep you updated.

### 2025-05-05 18:41 UTC: investigating
We are continuing to investigate this issue.

### 2025-05-05 18:51 UTC: monitoring
The issue with processing payments has been identified, and a fix is being implemented.

### 2025-05-05 18:56 UTC: resolved
The issue has been resolved. Happy writing!

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