# Multilingual transcription on macOS and Windows is down

- Provider: [Granola](https://down.guide/granola)
- Level: confirmed
- Impact: Partial outage
- lasted 23h 59m
- started 2026-08-03 17:59 UTC
- id: DWN-ac24a7ec0d
- Official page: https://status.granola.ai/incidents/01KZ4CFVRAKXN29RQMSPEDR4N5

## Updates from Granola
### 2026-08-03 17:59 UTC: investigating
We're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect.
This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings \> Preferences.

### 2026-08-03 19:03 UTC: monitoring
We're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.

### 2026-08-04 17:58 UTC: resolved
This issue is resolved now. Apologies for any disruption!

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