# Granola app services down

- Provider: [Granola](https://down.guide/granola)
- Level: confirmed
- Impact: Degraded
- lasted 1h 39m
- started 2026-10-28 21:09 UTC
- id: DWN-b2d2544d45
- Official page: https://status.granola.ai/incidents/01M625HVKCQRQ8CJT3G8RH1YMG

## Updates from Granola
### 2026-10-28 21:09 UTC: investigating
We're experiencing some issues with the Granola app. Some app functions aren't working, such as:
• document syncing
• generating enhanced notes
• creating new notes
We're investigating urgently and will update within the next 30 minutes.

### 2026-10-28 22:15 UTC: investigating
Most Granola services are down while we continue to investigate this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing.

### 2026-10-28 22:35 UTC: monitoring
We've identified the root cause and Granola services are operational again - we apologize for any disruption.
Any transcribed meetings taken during the outage should be safe, you should be able to retry note generation without issue.

### 2026-10-28 22:48 UTC: resolved
We should be back up and running again. If you're still having problems, get in touch at \[hey@granola.so\](mailto:hey@granola.so "hey@granola.so").

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