# BIC: Data is delayed

- Provider: [Greenhouse](https://down.guide/greenhouse)
- Level: confirmed
- Impact: Degraded
- lasted 6h 54m
- started 2026-02-14 14:26 UTC
- Silo 1, Silo 2, Silo 3 +7
- id: DWN-64c7c44186
- Official page: https://stspg.io/52rw21n8j39b

## Updates from Greenhouse
### 2026-02-14 14:26 UTC: investigating
We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.

### 2026-02-14 16:26 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-02-14 21:20 UTC: resolved
This incident has been resolved.

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