Data Center Failure Impacting Model Latency - SYD

What to do

• Check whether you use Groq in au. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 31m it lasted.

  Anything that failed between 2026-01-24 04:53 UTC and 2026-01-24 07:23 UTC may need a replay.

• Subscribe to Groq's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=groq works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Groq 5

1. identifiedJan 24, 2026, 4:53 AM UTC

   We have **identified an issue in our Sydney, AUS data center** that may be causing some latency for customers in this region. The issue was traced to **a network issue**. Users may still see latency until the fix completes.

   provider

2. identifiedJan 24, 2026, 5:26 AM UTC

   The team is still working to resolve the issue at our SYD Data Center. Customers in the area may still be experiencing some model latency. We will provide further updates at they are available.

   provider

3. monitoringJan 24, 2026, 7:06 AM UTC

   The issue impacting our SYD data center has been fixed. Users should gradually see performance return to normal as we continue to recover all models. We will continue to monitor.

   provider

4. monitoringJan 24, 2026, 7:14 AM UTC

   This issue is now resolved. All services are operating normally. We will continue to monitor for stability and resolve this incident shortly. Thank you for your patience.

   provider

5. resolvedJan 24, 2026, 7:23 AM UTC

   This incident is now resolved.

   provider

Corrections

None so far.

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