# Data Center Failure Impacting Model Latency - SYD

- Provider: [Groq](https://down.guide/groq)
- Level: confirmed
- Impact: Degraded
- lasted 2h 31m
- started 2026-01-24 04:53 UTC
- au
- id: DWN-22d42c716d
- Official page: https://groqstatus.com/incidents/01KFQ5JHB7J3PN1FJRVCFJ60NR

## Updates from Groq
### 2026-01-24 04:53 UTC: identified
We have \*\*identified an issue in our Sydney, AUS data center\*\* that may be causing some latency for customers in this region. The issue was traced to \*\*a network issue\*\*. Users may still see latency until the fix completes.

### 2026-01-24 05:26 UTC: identified
The team is still working to resolve the issue at our SYD Data Center. Customers in the area may still be experiencing some model latency. We will provide further updates at they are available.

### 2026-01-24 07:06 UTC: monitoring
The issue impacting our SYD data center has been fixed. Users should gradually see performance return to normal as we continue to recover all models. We will continue to monitor.

### 2026-01-24 07:14 UTC: monitoring
This issue is now resolved. All services are operating normally. We will continue to monitor for stability and resolve this incident shortly. Thank you for your patience.

### 2026-01-24 07:23 UTC: resolved
This incident is now resolved.

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