# Model Performance or Availability Issue

- Provider: [Groq](https://down.guide/groq)
- Level: confirmed
- Impact: Partial outage
- lasted 18m
- started 2026-10-12 18:17 UTC
- id: DWN-664202f09b
- Official page: https://groqstatus.com/incidents/01M4RNBH8R850TCY7FTW0VBJ1T

## Root cause
> Root cause: \*\*hardware connectivity issues\*\*.

[Postmortem](https://groqstatus.com/incidents/01M4RNBH8R850TCY7FTW0VBJ1T)

## Updates from Groq
### 2026-10-12 18:17 UTC: identified
We have \*\*identified the problem\*\* affecting the \*\*minimaxai/minimax-m2.7\*\* service. The issue was traced to \*\*hardware connectivity issues\*\*. A fix is in progress. Users may still see \*\*API failures\*\* until the fix completes.

### 2026-10-12 18:36 UTC: resolved
The issues affecting \*\*minimaxai/minimax-m2.7\*\* have been \*\*resolved\*\*. The model is operating normally. Root cause: \*\*hardware connectivity issues\*\*. We apologize for the disruption and thank you for your patience.

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