# Data Center Failure Impacting Capacity

- Provider: [Groq](https://down.guide/groq)
- Level: confirmed
- Impact: Degraded
- lasted 1h 34m
- started 2026-07-01 23:01 UTC
- us
- id: DWN-89d7c85f34
- Official page: https://groqstatus.com/incidents/01KWFYMRXK20CA49GZJNWC9W2B

## Updates from Groq
### 2026-07-01 23:01 UTC: investigating
We are currently investigating a potential issue at one of our US Central data centers that is impacting system capacity. Users \*\*may experience higher latencies\*\* due to reduced resources. Our engineering team is working to identify the root cause and remediate the problem.

### 2026-07-01 23:11 UTC: identified
We have \*\*identified a cooling system failure\*\* at one of our \*\*US Central\*\* data centers that is causing \*\*reduced capacity\*\*. The team is \*\*working on restoring capacity\*\*. Users \*\*continue to see elevated latencies for specific models\*\*.

### 2026-07-01 23:27 UTC: identified
A power loss issue at approximately 22:20pm UTC led to a subsequent \*\*cooling system failure\*\* at one of our \*\*US Central\*\* data centers that is causing \*\*reduced capacity\*\*, primarily for the \`openai/gpt-oss-20b\` model. The team is \*\*working on restoring capacity\*\*.

### 2026-07-01 23:48 UTC: monitoring
We have \*\*redistributed and allocated more capacity to production models\*\* in \*\*the US Central region.\*\* Users should \*\*see performance return to normal\*\*. We’re now \*\*monitoring\*\* the infrastructure to ensure stability.

### 2026-07-02 00:35 UTC: resolved
The \*\*capacity issue has been resolved\*\*. All services are operating at normal capacity. The incident was caused by a \*\*power loss issue that led to a cooling system failure at one of our US Central data centers\*\*. We apologize for any disruption and \*\*appreciate your patience\*\*.

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