# Some customers may experience longer wait times when calling Gusto

- Provider: [Gusto](https://down.guide/gusto)
- Level: confirmed
- Impact: Degraded
- lasted 1h 2m
- started 2024-09-19 14:16 UTC
- Phone System
- id: DWN-26e04605e1
- Official page: https://stspg.io/lfq1cdy5b5sl

## Updates from Gusto
### 2024-09-19 14:16 UTC: investigating
We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.

### 2024-09-19 15:19 UTC: resolved
This incident has been resolved.

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