- Level
- confirmed
- Worst impact
- Major outage
- Components
- Chat System
- Down Index
- 41of 100
What to do
Check whether you use Gusto Chat System. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 12m it lasted.
Anything that failed between 2025-11-07 14:35 UTC and 2025-11-07 15:46 UTC may need a replay.Subscribe to Gusto's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=gusto works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Gusto 3
- investigating
We are currently investigating an outage with our chat channel, please consider phone or email for support.
provider
- investigating
We are continuing to investigate this issue.
provider
- resolved
We are continuing to investigate this issue.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-289447beb3
Is Gusto still down?
No, this incident was resolved 2025-11-07 15:46 UTC. For Gusto's live state, see https://down.guide/gusto.
How long did it last?
1h 12m, from 2025-11-07 14:35 UTC to 2025-11-07 15:46 UTC, by the times Gusto posted.
What was affected?
Gusto named Chat System.
What caused it?
Gusto hasn't published a root cause. If it does, it shows here.
Where does this come from?
Gusto's official status page, https://status.gusto.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.