# Some customers are experiencing an error when accessing Gusto.

- Provider: [Gusto](https://down.guide/gusto)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 19m
- started 2024-09-17 01:31 UTC
- Gusto.com website, API
- id: DWN-9130f206da
- Official page: https://stspg.io/608f1pg2hbsw

## Updates from Gusto
### 2024-09-17 01:31 UTC: investigating
We are currently investigating this issue.

### 2024-09-17 02:29 UTC: identified
The issue has been identified and a fix is being implemented.

### 2024-09-17 03:05 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-09-17 04:50 UTC: resolved
No issues have been seen since 8:42p PT, we consider this issue resolved.

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