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Gusto

Most administrators are experiencing errors processing contractor payments.

Partial outage Lasted 4h 31m · started · Gusto's page

Level
confirmed
Worst impact
Partial outage
Components
Payroll, Benefits, HR
Down Index
32of 100

What to do

  • Check whether you use Gusto Payroll, Benefits, HR. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 31m it lasted.

    Anything that failed between 2023-02-23 18:55 UTC and 2023-02-23 23:25 UTC may need a replay.
  • Subscribe to Gusto's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gusto works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gusto 3

  1. investigating

    We are currently investigating this issue. Please do not process contractor payments at this time.

    provider

  2. monitoring

    A fix has been identified and we are monitoring results. Please review contractor payments to ensure processed payments are correct.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a3dd2abf4c

Is Gusto still down?

No, this incident was resolved 2023-02-23 23:25 UTC. For Gusto's live state, see https://down.guide/gusto.

How long did it last?

4h 31m, from 2023-02-23 18:55 UTC to 2023-02-23 23:25 UTC, by the times Gusto posted.

What was affected?

Gusto named Payroll, Benefits, HR.

What caused it?

Gusto hasn't published a root cause. If it does, it shows here.

Where does this come from?

Gusto's official status page, https://status.gusto.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.