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Gusto

Some customers are experiencing slowness and errors in their Gusto dashboard

Partial outage Lasted 1h 11m · started · Gusto's page

Level
confirmed
Worst impact
Partial outage
Components
Gusto.com website, Payroll, Benefits, HR
Down Index
29of 100

What to do

  • Check whether you use Gusto Gusto.com website, Payroll, Benefits, HR. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 11m it lasted.

    Anything that failed between 2024-10-31 17:09 UTC and 2024-10-31 18:20 UTC may need a replay.
  • Subscribe to Gusto's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gusto works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gusto 3

  1. investigating

    We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.

    provider

  2. monitoring

    Customers should no longer be experiencing slowness and errors due to this issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b9e20667b1

Is Gusto still down?

No, this incident was resolved 2024-10-31 18:20 UTC. For Gusto's live state, see https://down.guide/gusto.

How long did it last?

1h 11m, from 2024-10-31 17:09 UTC to 2024-10-31 18:20 UTC, by the times Gusto posted.

What was affected?

Gusto named Gusto.com website, Payroll, Benefits, HR.

What caused it?

Gusto hasn't published a root cause. If it does, it shows here.

Where does this come from?

Gusto's official status page, https://status.gusto.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.