Gusto: We are aware that customers may be experiencing issues when accessing Gusto.

What to do

Check whether you use Gusto Gusto.com website, Payroll, Benefits, HR, Gusto Mobile, API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 2h 40m it lasted.
Anything that failed between 2025-12-16 18:16 UTC and 2025-12-16 20:57 UTC may need a replay.
Subscribe to Gusto's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=gusto works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingDec 16, 2025, 6:16 PM UTC
We are currently investigating this issue.
provider
investigatingDec 16, 2025, 6:22 PM UTC
We are continuing to investigate this issue.
provider
monitoringDec 16, 2025, 8:38 PM UTC
A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.
provider
resolvedDec 16, 2025, 8:57 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Gusto still down?

No, this incident was resolved 2025-12-16 20:57 UTC. For Gusto's live state, see https://down.guide/gusto.

How long did it last?

2h 40m, from 2025-12-16 18:16 UTC to 2025-12-16 20:57 UTC, by the times Gusto posted.

What was affected?

Gusto named Gusto.com website, Payroll, Benefits, HR, Gusto Mobile, API.

What caused it?

Gusto hasn't published a root cause. If it does, it shows here.

Where does this come from?

Gusto's official status page, https://status.gusto.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.