# Most users are unable to get 2-step verification codes

- Provider: [Gusto](https://down.guide/gusto)
- Level: confirmed
- Impact: Major outage
- lasted 2h 26m
- started 2023-06-08 14:39 UTC
- Payroll, Benefits, HR, Two-factor authentication text messages
- id: DWN-e0e83fb9aa
- Official page: https://stspg.io/dw040kwk42zk

## Updates from Gusto
### 2023-06-08 14:39 UTC: investigating
We are currently investigating this issue.

### 2023-06-08 15:06 UTC: identified
The issue has been identified and a fix is being implemented.

### 2023-06-08 17:05 UTC: resolved
This incident has been resolved.

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