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Gusto

Some customers may be experiencing temporary delays in SMS messages related to 2FA authentication

Operational Lasted 2h 58m · started · Gusto's page

Level
confirmed
Worst impact
Operational
Components
Two-factor authentication text messages

What to do

  • Check whether you use Gusto Two-factor authentication text messages. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 58m it lasted.

    Anything that failed between 2023-09-28 16:52 UTC and 2023-09-28 19:50 UTC may need a replay.
  • Subscribe to Gusto's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gusto works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gusto 3

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f1122959a7

Is Gusto still down?

No, this incident was resolved 2023-09-28 19:50 UTC. For Gusto's live state, see https://down.guide/gusto.

How long did it last?

2h 58m, from 2023-09-28 16:52 UTC to 2023-09-28 19:50 UTC, by the times Gusto posted.

What was affected?

Gusto named Two-factor authentication text messages.

What caused it?

Gusto hasn't published a root cause. If it does, it shows here.

Where does this come from?

Gusto's official status page, https://status.gusto.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.