# Some customers may be experiencing temporary delays in SMS messages related to 2FA authentication

- Provider: [Gusto](https://down.guide/gusto)
- Level: confirmed
- Impact: Operational
- lasted 2h 58m
- started 2023-09-28 16:52 UTC
- Two-factor authentication text messages
- id: DWN-f1122959a7
- Official page: https://stspg.io/5l9rb8phcc0b

## Updates from Gusto
### 2023-09-28 16:52 UTC: investigating
We are currently investigating this issue.

### 2023-09-28 17:13 UTC: investigating
We are continuing to investigate this issue.

### 2023-09-28 19:50 UTC: resolved
This incident has been resolved.

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