# Hosted CI Builds Failing Intermittently

- Provider: [Harness](https://down.guide/harness)
- Level: confirmed
- Impact: Partial outage
- lasted 13h 13m
- started 2026-05-27 12:35 UTC
- Continuous Integration Enterprise(CIE) - Windows Cloud Builds, Continuous Integration Enterprise(CIE) - Windows Cloud Builds, Continuous Integration Enterprise(CIE) - Windows Cloud Builds +3
- id: DWN-25d00f4276
- Official page: https://stspg.io/ysb2cz4hly1v

## Updates from Harness
### 2026-05-27 12:35 UTC: investigating
We are currently investigating this issue.

### 2026-05-27 13:43 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-27 14:06 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-05-27 15:20 UTC: identified
Harness is continuing to investigate and implement changes to fully restore functionality. At this time, we are still seeing some CI Builds intermittently fail.

### 2026-05-27 16:32 UTC: identified
Harness has implemented a change and are seeing failures reduced, but are continuing to work on completing mitigation. Customers can expect executions to succeed more frequently.
Prod1/Prod2 are back to normal.

### 2026-05-27 17:54 UTC: identified
Harness is currently implementing a failover to mitigate the intermittent issue for some customers

### 2026-05-27 23:53 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-28 01:48 UTC: resolved
This incident has been resolved.

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