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Harness

CI git clone calls are failing for specific arm builds

Degraded Lasted 3h 46m · started · Harness's page

Level
confirmed
Worst impact
Degraded
Components
Continuous Integration Enterprise(CIE) - Self Hosted Runners
Down Index
20of 100

What to do

  • Check whether you use Harness Continuous Integration Enterprise(CIE) - Self Hosted Runners. Check your stack

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  • Confirm your retries, queues and scheduled jobs caught up after the 3h 46m it lasted.

    Anything that failed between 2026-07-17 10:30 UTC and 2026-07-17 14:16 UTC may need a replay.
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Updates from Harness 6

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. resolved

    This incident has been resolved.

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  6. postmortem

    # Summary Between June 19 and July 17, 2026, the built-in Git Clone step — and any pipeline step using the drone-git clone plugin — failed on ARM64 Kubernetes build infrastructure with the error exec /usr/local/bin/clone: exec format error. AMD64 \(Intel/AMD\) builds, Windows builds, and the VM containerless binary path were not affected. The root cause was a defect in our internal image publishing process that caused ARM64-tagged drone-git images to actually contain AMD64 binaries. We identified and mitigated the issue the same day it was reported by reverting the drone-git image to the last known-good version. No customer action or configuration change was required. # Root Cause On June 19, 2026, a security remediation restructured how the drone-git image is built. AMD64 builds were updated correctly, but the ARM64 build pipeline didn't build ARM64 files directly — it adapted the AMD64 build file via text substitution and compiled it on ARM64 infrastructure. The June 19 change altered the AMD64 file so that substitution silently no-op'd instead of failing, so the pipeline published an image tagged ARM64 whose Git Clone and Git LFS binaries were still compiled for AMD64. # Impact * Affected: The built-in Git Clone step, and any pipeline step using the drone-git clone plugin, running on ARM64 Kubernetes build infrastructure, across all accounts, between July 6 and July 17, 2026. * Symptom: Builds failed at the Git Clone step with exec /usr/local/bin/clone: exec format error. * Not affected: AMD64 \(Intel/AMD\) Kubernetes and VM builds, Windows builds, the VM containerless execution path, and our hardened image variant. # Mitigation We reverted the drone-git image version used across all affected services to the last known-good release. This fully resolved the ARM64 execution failures; no customer configuration changes were required. # Next Steps To prevent such issues from happening again. * Rebuild the ARM64 image publishing pipeline to build our dedicated ARM64 build files directly, rather than adapting the AMD64 build files. * Enhance automated post-publish validation to every image release: verify binary architecture matches the image tag, and run a functional smoke test before an image is considered releasable. * Expand automated test coverage to include ARM64 Kubernetes build scenarios. * Remove the affected intermediate image versions from circulation once the corrected release is validated.

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Corrections

None so far.

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Questions about DWN-2d32110bf2

Is Harness still down?

No, this incident was resolved 2026-07-17 14:16 UTC. For Harness's live state, see https://down.guide/harness.

How long did it last?

3h 46m, from 2026-07-17 10:30 UTC to 2026-07-17 14:16 UTC, by the times Harness posted.

What was affected?

Harness named Continuous Integration Enterprise(CIE) - Self Hosted Runners.

What caused it?

Harness hasn't published a root cause. If it does, it shows here.

Where does this come from?

Harness's official status page, https://status.harness.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.