# Login to Traceable Clusters Impacted

- Provider: [Harness](https://down.guide/harness)
- Level: confirmed
- Impact: Degraded
- lasted 11m
- started 2026-06-26 07:20 UTC
- US - app.traceable.ai / api.traceable.ai, APAC - app.apac.traceable.ai / api.apac.traceable.ai, APAC2 - app.apac2.traceable.ai / api.apac2.traceable.ai +2
- apac, ca, us
- id: DWN-abe68dec1e
- Official page: https://stspg.io/dwdctr7c33dt

## Updates from Harness
### 2026-06-26 07:20 UTC: investigating
We are currently experiencing intermittent login issues with the Traceable cluster due to an issue with our login provider. We are actively working with the provider to resolve the issue.
This incident does not impact data ingestion, and all ingestion pipelines continue to function normally.
We will provide updates as we have more information.

### 2026-06-26 07:20 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-06-26 07:29 UTC: monitoring
Issue has been fixed and we are closely monitoring

### 2026-06-26 07:29 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-06-26 07:31 UTC: resolved
This incident has been resolved.

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