# Google Cloud and Cloudflare outage affecting Hasura Cloud/DDN/PromptQL

- Provider: [Hasura Cloud](https://down.guide/hasura)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 3m
- started 2025-06-12 18:35 UTC
- us, us-central1
- id: DWN-469fb51e3b
- Official page: https://hasura-status.com/incidents/01JXJPSP1WTBQEJB4FSFKXYS4B

## Updates from Hasura Cloud
### 2025-06-12 18:35 UTC: investigating
We are currently investigating potential issues affecting services on Google Cloud Platform.
Some functionality may be impacted. We will share updates as soon as more information becomes available.

### 2025-06-12 19:10 UTC: investigating
There is an ongoing incident with Google Cloud (https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW) and Cloudflare (https://www.cloudflarestatus.com/incidents/25r9t0vz99rp) that is impacting Hasura Cloud.
We're trying to gauge the impact, but our monitoring systems that are powered by Google Cloud are unavailable.
So far, it doesn't look like GraphQL or PromptQL APIs are affected.
What is NOT working:
- Creating builds on DDN
- Creating new data planes on DDN
- Traces and monitoring on Console

### 2025-06-12 19:39 UTC: investigating
The Google Cloud outage is affecting Anthropic (status page (https://status.anthropic.com/)) as well, affecting most of the PromptQL projects using Claude models. Users might see intermittent failures when using PromptQL API or the Playground.

### 2025-06-12 19:51 UTC: investigating
Google Cloud is reporting that all regions except us-central1 have recovered. Most of Hasura monitoring services are in us-central1 region. We're continuing to monitor the recovery.

### 2025-06-12 21:08 UTC: identified
Most of the components have recovered, except for our monitoring system. Viewing traces on the console are still affected.

### 2025-06-12 22:38 UTC: resolved
Everything is operational now. Incidents are now resolved at Cloudflare, Google Cloud is still monitoring the situation, but we are not seeing any impact.

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