# Increased latency on PromptQL

- Provider: [Hasura Cloud](https://down.guide/hasura)
- Level: confirmed
- Impact: Degraded
- lasted 56m
- started 2026-09-12 14:48 UTC
- id: DWN-b4fe2eb757
- Official page: https://hasura-status.com/incidents/01M2B1E6SX3V93Q51KS4MQ43JS

## Updates from Hasura Cloud
### 2026-09-12 14:48 UTC: investigating
We're investigating elevated latency on PromptQL. You might see the app taking longer than usual to load or failures in sending messages. 
Dedicated data planes are not affected.

### 2026-09-12 15:18 UTC: identified
We've identified the root cause and are working on mitigation.

### 2026-09-12 15:37 UTC: monitoring
Applied a fix.

### 2026-09-12 15:44 UTC: resolved
Resolved.

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