# We are currently experiencing delays in Shopify data being available in the app for customers using the Heap/Shopify integration

- Provider: [Heap](https://down.guide/heap)
- Level: confirmed
- Impact: Degraded
- lasted 6h 52m
- started 2026-04-30 14:11 UTC
- Integrations - Sources
- id: DWN-205653f60b
- Official page: https://stspg.io/jt7tt57zky2t

## Updates from Heap
### 2026-04-30 14:11 UTC: investigating
We are currently investigating this issue.

### 2026-04-30 17:57 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-30 21:03 UTC: resolved
This incident has been resolved.

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