# Temporary Data Latency

- Provider: [Heap](https://down.guide/heap)
- Level: confirmed
- Impact: Degraded
- lasted 12h 34m
- started 2026-07-07 02:37 UTC
- Data Collection, App
- id: DWN-5adbe78fe0
- Official page: https://stspg.io/ymzhq5k8d29y

## Updates from Heap
### 2026-07-07 02:37 UTC: identified
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 2 hours.

### 2026-07-07 04:36 UTC: identified
We are continuing to work on a fix.

### 2026-07-07 06:17 UTC: identified
We are continuing to work on a fix.

### 2026-07-07 15:11 UTC: resolved
This incident has been resolved.

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