# Dashboard and Chart loading issues

- Provider: [Heap](https://down.guide/heap)
- Level: confirmed
- Impact: Partial outage
- lasted 22h 55m
- started 2026-07-12 13:54 UTC
- App
- id: DWN-896491aec3
- Official page: https://stspg.io/dqrzy5xwc17k

## Updates from Heap
### 2026-07-12 13:54 UTC: investigating
We are currently investigating an issue causing dashboards and charts to experience loading delays or failures.

### 2026-07-13 12:49 UTC: identified
This incident has been resolved

### 2026-07-13 12:49 UTC: resolved
This incident has been resolved.

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