# Reporting Views Displaying Inconsistent Metrics

- Provider: [Help Scout](https://down.guide/help-scout)
- Level: confirmed
- Impact: Degraded
- lasted 1h 36m
- started 2026-04-13 21:51 UTC
- Web App
- id: DWN-5f0139c6a1
- Official page: https://stspg.io/l5cthdxzwm2g

## Updates from Help Scout
### 2026-04-13 21:51 UTC: investigating
Hey there folks, we're currently receiving reports of Reporting Views displaying inconsistent metrics. Our team is investigating and we'll be back with more updates soon!

### 2026-04-13 22:57 UTC: investigating
Our team are still investigating issues with Reports. For now, you may see some inconsistent metrics as well as issues when creating/applying views to Reports. We'll post again as soon as we have more to share - thanks for your patience while we work on this!

### 2026-04-13 23:27 UTC: resolved
Our team has resolved this issue. You should no longer see inconsistent reporting metrics or any issues with reporting views. Apologies for the disruption today, folks!

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).