Hex: Projects not loading

What to do

Check whether you use Hex Main site. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h 20m it lasted.
Anything that failed between 2025-01-30 14:35 UTC and 2025-01-30 15:55 UTC may need a replay.
Subscribe to Hex's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingJan 30, 2025, 2:35 PM UTC
We are currently investigating this issue.
provider
monitoringJan 30, 2025, 2:37 PM UTC
A fix has been implemented and we are monitoring the results.
provider
investigatingJan 30, 2025, 2:42 PM UTC
We are currently investigating this issue.
provider
investigatingJan 30, 2025, 2:56 PM UTC
We are continuing to investigate this issue.
provider
monitoringJan 30, 2025, 3:19 PM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedJan 30, 2025, 3:55 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Hex still down?

No, this incident was resolved 2025-01-30 15:55 UTC. For Hex's live state, see https://down.guide/hex.

How long did it last?

1h 20m, from 2025-01-30 14:35 UTC to 2025-01-30 15:55 UTC, by the times Hex posted.

What was affected?

Hex named Main site.

What caused it?

Hex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hex's official status page, https://status.hex.tech, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.