- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Kernels
- Down Index
- 32of 100
What to do
Check whether you use Hex Kernels. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 32m it lasted.
Anything that failed between 2025-06-02 16:01 UTC and 2025-06-02 17:34 UTC may need a replay.Subscribe to Hex's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hex 3
- investigating
We are currently investigating an issue acquiring kernels for some customers.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-16ccbd6c60
Is Hex still down?
No, this incident was resolved 2025-06-02 17:34 UTC. For Hex's live state, see https://down.guide/hex.
How long did it last?
1h 32m, from 2025-06-02 16:01 UTC to 2025-06-02 17:34 UTC, by the times Hex posted.
What was affected?
Hex named Kernels.
What caused it?
Hex hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hex's official status page, https://status.hex.tech, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.