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Hex

Kernel instability 08/29/23

Partial outage Lasted 2h 51m · started · Hex's page

Level
confirmed
Worst impact
Partial outage
Components
Data Connections, Kernels
Down Index
38of 100

What to do

  • Check whether you use Hex Data Connections, Kernels. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 51m it lasted.

    Anything that failed between 2023-08-29 19:30 UTC and 2023-08-29 22:21 UTC may need a replay.
  • Subscribe to Hex's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hex 4

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are continuing to investigate the issue and are working with upstream providers to identify and resolve the outage.

    provider

  3. identified

    The issue has been identified and we are working with our hosting provider to resolve the issue.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6014394ad6

Is Hex still down?

No, this incident was resolved 2023-08-29 22:21 UTC. For Hex's live state, see https://down.guide/hex.

How long did it last?

2h 51m, from 2023-08-29 19:30 UTC to 2023-08-29 22:21 UTC, by the times Hex posted.

What was affected?

Hex named Data Connections, Kernels.

What caused it?

Hex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hex's official status page, https://status.hex.tech, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.