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Hex

Platform Instability

Degraded Lasted 6h 12m · started · Hex's page

Level
confirmed
Worst impact
Degraded
Components
Main site, Single tenant stacks
Down Index
29of 100

What to do

  • Check whether you use Hex Main site, Single tenant stacks. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 12m it lasted.

    Anything that failed between 2024-02-15 19:29 UTC and 2024-02-16 01:41 UTC may need a replay.
  • Subscribe to Hex's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hex 3

  1. investigating

    We are currently investigating this issue.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6d7d72c377

Is Hex still down?

No, this incident was resolved 2024-02-16 01:41 UTC. For Hex's live state, see https://down.guide/hex.

How long did it last?

6h 12m, from 2024-02-15 19:29 UTC to 2024-02-16 01:41 UTC, by the times Hex posted.

What was affected?

Hex named Main site, Single tenant stacks.

What caused it?

Hex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hex's official status page, https://status.hex.tech, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.