# Platform availability issue

- Provider: [Hex](https://down.guide/hex)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 3m
- started 2023-06-20 13:40 UTC
- Main site, Login
- id: DWN-82d4e002f7
- Official page: https://stspg.io/bkwk6kj5w65k

## Updates from Hex
### 2023-06-20 13:40 UTC: investigating
We are currently investigating this issue.

### 2023-06-20 13:41 UTC: investigating
We are continuing to investigate this issue.

### 2023-06-20 13:43 UTC: investigating
We are continuing to investigate this issue.

### 2023-06-20 14:45 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-06-20 16:43 UTC: resolved
This incident has been resolved.

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