# AWS us-east-1 issues

- Provider: [Hex](https://down.guide/hex)
- Level: confirmed
- Impact: Degraded
- lasted 1d 1h
- started 2025-10-20 15:04 UTC
- Main site, Single tenant stacks
- us, us-east-1
- id: DWN-843eedeb0a
- Official page: https://stspg.io/3fdkd1372wdz

## Updates from Hex
### 2025-10-20 15:04 UTC: monitoring
AWS is experiencing issues in the us-east-1 region that may affect some Hex services for a subset of customers. We are closely monitoring AWS's updates: https://health.aws.amazon.com/health/status

### 2025-10-21 16:38 UTC: resolved
This incident has been resolved.

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