# Projects not loading for some users

- Provider: [Hex](https://down.guide/hex)
- Level: confirmed
- Impact: Major outage
- lasted 51m
- started 2025-02-05 19:03 UTC
- Main site
- id: DWN-9935d9767a
- Official page: https://stspg.io/sdsxcdcslc17

## Updates from Hex
### 2025-02-05 19:03 UTC: investigating
We are currently investigating this issue.

### 2025-02-05 19:27 UTC: investigating
We are continuing to investigate this issue.

### 2025-02-05 19:37 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-02-05 19:53 UTC: resolved
This incident has been resolved.

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