# Some users are experiencing degraded performance

- Provider: [Hex](https://down.guide/hex)
- Level: confirmed
- Impact: Degraded
- lasted 24m
- started 2025-09-09 17:49 UTC
- Main site
- id: DWN-b4d6ebc318
- Official page: https://stspg.io/gftn149wchb9

## Updates from Hex
### 2025-09-09 17:49 UTC: investigating
We are currently investigating this issue.

### 2025-09-09 18:14 UTC: resolved
This incident has been resolved.

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